@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800;900&family=Poppins:wght@400;600;700;800;900&display=swap";@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;600;700;800;900&display=swap";:root{--color-primary:#e30613;--color-text:#111;--color-bg:#fff;--color-bg-soft:#fafafa;--radius-pill:999px;--radius-card:16px;--font-title:Poppins, Inter, system-ui, sans-serif;--font-body:Inter, Poppins, system-ui, sans-serif}*,:before,:after{box-sizing:border-box}html,body{width:100%;max-width:100%;overflow-x:hidden}:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}body{max-width:100%;min-height:100vh;font-family:var(--font-body);color:#111;background:#fff;margin:0;overflow-x:hidden}img,svg,video{max-width:100%;height:auto}canvas{max-width:100%}button,input,select,textarea{font:inherit}button{color:#fff;cursor:pointer;letter-spacing:-.01em;background:#272321;border:0;border-radius:8px;min-width:44px;min-height:44px;padding:11px 16px;font-weight:800;transition:opacity .2s,box-shadow .2s,background .2s;box-shadow:0 6px 14px #25211f1a}button:hover{box-shadow:0 8px 18px #25211f1f}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #0a65cc61}button:disabled{opacity:.55;cursor:wait}input,select,textarea{color:#25211f;background:#fff;border:1px solid #2723211f;border-radius:8px;outline:3px solid #0000;width:100%;max-width:100%;min-height:44px;padding:13px 14px;font-size:16px}textarea{resize:vertical;min-height:116px}input:focus,select:focus,textarea:focus{outline-color:#0a65cc38}table{border-collapse:collapse;width:100%}th{color:#786f69;text-align:left;text-transform:uppercase;letter-spacing:.08em;font-size:.78rem}td,th{border-bottom:1px solid #27232114;padding:14px 10px}.login-page{grid-template-columns:1.1fr .9fr;gap:24px;min-height:100vh;padding:24px;display:grid}.hero-panel,.login-card,.panel,.metric,.day-card{background:#fff;border:1px solid #2723211a;border-radius:12px;box-shadow:0 10px 26px #23201f14}.hero-panel{border-left:6px solid var(--color-primary);background:#fff;flex-direction:column;justify-content:center;padding:clamp(28px,6vw,78px);display:flex}.hero-panel h1{letter-spacing:-.07em;max-width:820px;margin:0;font-size:clamp(2.8rem,7vw,6.4rem);line-height:.9}.hero-panel p{color:#675f5a;max-width:650px;font-size:1.08rem}.pill,.eyebrow{color:#0a65cc;letter-spacing:.09em;text-transform:uppercase;font-weight:900}.pill{background:var(--color-primary);color:#fff;border-radius:6px;width:max-content;margin-bottom:24px;padding:10px 14px}.hero-grid{grid-template-columns:repeat(3,1fr);gap:14px;margin-top:34px;display:grid}.hero-grid div{background:#ffffffa8;border-radius:22px;padding:18px}.hero-grid strong,.metric strong{font-size:2.15rem;line-height:1;display:block}.hero-grid span,.metric span,.metric small{color:#756c66}.login-card{align-self:center;padding:32px}.login-card h2{margin-top:0;font-size:2rem}.login-card label{color:#5d554f;gap:8px;margin:16px 0;font-weight:800;display:grid}.login-card>button{width:100%;margin-top:10px}.public-link{color:#fff;background:#d91f2a;border-radius:999px;justify-content:center;align-items:center;width:max-content;min-height:44px;margin-top:12px;padding:11px 16px;font-weight:900;text-decoration:none;display:inline-flex;box-shadow:0 14px 30px #d91f2a33}.app{grid-template-columns:288px minmax(0,1fr);width:100%;max-width:100%;min-height:100vh;display:grid;overflow-x:hidden}.app.yugo{--brand:#d91f2a;--brand-soft:#ffe7ea;--brand-rgb:217,31,42;background:#f5f5f5}.sidebar{background:#fff;border:1px solid #2723211a;border-radius:12px;flex-direction:column;gap:18px;width:calc(100% - 22px);min-width:0;max-width:100%;height:calc(100vh - 28px);margin:14px 0 14px 14px;padding:18px;display:flex;position:sticky;top:14px;overflow-x:hidden;box-shadow:0 10px 28px #25211f1a}.brand{align-items:center;gap:12px;min-width:0;padding:4px 4px 10px;display:flex}.brand>div:last-child{min-width:0;overflow:hidden}.brand strong,.brand span{text-overflow:ellipsis;white-space:nowrap;max-width:100%;overflow:hidden}.brand strong{letter-spacing:-.03em;font-size:1.05rem}.brand span,.session-box span{color:#796f68;font-size:.78rem;display:block}.logo-mark{background:var(--brand);color:#fff;width:48px;height:48px;box-shadow:none;border-radius:8px;flex:none;place-items:center;font-weight:900;display:grid}.company-switch{background:#efe7dfb8;border:1px solid #ffffffa8;border-radius:999px;grid-template-columns:1fr 1fr;gap:6px;width:100%;padding:5px;display:grid}.company-switch button,.sidebar nav button{color:#39332f;background:0 0}.company-switch button{min-width:0;min-height:38px;box-shadow:none;padding:8px 12px;font-size:.88rem}.company-switch button.active{background:var(--brand);color:#fff;box-shadow:0 12px 24px rgba(var(--brand-rgb), .22)}.sidebar nav{background:#fff;border:1px solid #111;border-radius:10px;gap:8px;padding:6px;display:grid}.sidebar nav button{text-align:left;box-shadow:none;color:#39332f;background:0 0;border-radius:8px;grid-template-columns:40px minmax(0,1fr);align-items:center;gap:11px;padding:10px;display:grid;position:relative}.sidebar nav button:hover{box-shadow:none;background:#ffffff9e;transform:none}.sidebar nav .nav-icon{color:#756c66;background:#fff;border-radius:8px;place-items:center;width:40px;height:40px;font-size:1.05rem;font-weight:900;display:grid;box-shadow:inset 0 0 0 1px #27232114}.sidebar nav .nav-copy{gap:2px;min-width:0;display:grid}.sidebar nav .nav-copy b{text-overflow:ellipsis;white-space:nowrap;letter-spacing:-.02em;font-size:.96rem;overflow:hidden}.sidebar nav .nav-copy small{text-overflow:ellipsis;white-space:nowrap;color:#7a716b;font-size:.74rem;font-weight:800;overflow:hidden}.sidebar nav button.active{color:var(--brand);box-shadow:0 6px 14px rgba(var(--brand-rgb), .12);background:#fff}.sidebar nav button.active:before{content:"";background:var(--brand);border-radius:999px;width:4px;position:absolute;top:12px;bottom:12px;left:0}.sidebar nav button.active .nav-icon{background:var(--brand);color:#fff;box-shadow:0 10px 22px rgba(var(--brand-rgb), .22)}.sidebar nav button.active .nav-copy small{color:rgba(var(--brand-rgb), .72)}.nav-scroll-hint{color:#756c66;font-size:.75rem;font-weight:800;display:none}.session-box{color:#fff;box-shadow:none;background:#111;border-radius:10px;gap:7px;margin-top:auto;padding:16px;display:grid}.session-box strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.session-box small{color:#f8efe7;background:#ffffff1f;border-radius:999px;width:max-content;padding:5px 9px;font-weight:800}.session-box button{color:#25211f;box-shadow:none;background:#ffffffeb;margin-top:4px}.workspace{padding:34px;width:100%;min-width:0;max-width:1180px;margin:0 auto;padding-inline:34px;overflow:hidden}.page-header{border:1px solid #2723211a;border-left:5px solid var(--brand);background:#fff;border-radius:12px;justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:24px;padding:24px;display:flex;position:relative;overflow:hidden;box-shadow:0 8px 22px #23201f0f}.page-header:before{display:none}.page-header h1{letter-spacing:-.06em;margin:0;font-size:clamp(2rem,5vw,3.8rem);line-height:.92;position:relative}.page-header p:not(.eyebrow){color:#fff;overflow-wrap:anywhere;background:#111;border-radius:6px;width:max-content;max-width:100%;margin:12px 0 0;padding:7px 11px;font-size:.86rem;font-weight:900;position:relative}.header-action{flex-wrap:wrap;justify-content:flex-end;gap:10px;display:flex;position:relative}.header-action button,.page-header>.header-action>button{background:var(--brand);box-shadow:0 16px 34px rgba(var(--brand-rgb), .22)}.gear-button{place-items:center;width:48px;min-width:48px;height:48px;padding:0;font-size:1.1rem;display:grid}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:20px;display:grid}.metric{padding:20px;position:relative;overflow:hidden}.metric:after{content:"";background:rgba(var(--brand-rgb), .08);border-radius:50%;width:110px;height:110px;position:absolute;top:-42px;right:-34px}.metric,.panel,.page-header,.dashboard-grid,.metric-grid,.brand,.company-switch,.sidebar nav{min-width:0;max-width:100%}.metric span{overflow-wrap:anywhere;font-size:.95rem}.metric strong{color:var(--brand);letter-spacing:-.05em;overflow-wrap:anywhere;margin:10px 0;font-size:clamp(2rem,9vw,3rem)}.dashboard-grid{grid-template-columns:minmax(0,1.35fr) minmax(0,.65fr);gap:20px;display:grid}.workspace>*,.page-header>*,.metric-grid>*,.dashboard-grid>*,.panel>*,.metric>*,.row>*{min-width:0}.panel,.metric{overflow-wrap:anywhere}.panel{padding:24px;overflow:auto}.panel h2,.day-card h2{letter-spacing:-.03em;margin:0 0 18px;font-size:1.08rem}.panel-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.panel-head h2{margin:0}.bars{gap:16px;display:grid}.progress-row{grid-template-columns:1fr 2fr minmax(3.5rem,auto);align-items:center;gap:8px;display:grid}.progress-row>div:first-child{min-width:0}.progress-row span{color:#746b65;margin-top:3px;font-size:.88rem;display:block}.progress-row b{text-align:right;min-width:3.5rem}.track,.mini-track{background:#111;border-radius:999px;height:12px;overflow:hidden}.track i,.mini-track i{border-radius:inherit;background:var(--brand);height:100%;display:block}.mini-track{width:140px;height:9px}.kpi-workbench{grid-template-columns:1.25fr .75fr;gap:18px;margin-bottom:18px;display:grid}.kpi-chart-panel{min-height:320px}.kpi-bars-chart{gap:14px;display:grid}.chart-bar{grid-template-columns:180px 1fr;align-items:center;gap:12px;display:grid}.chart-bar span{color:#5f5752;font-weight:800}.chart-bar div{background:#111;border-radius:999px;height:34px;position:relative;overflow:hidden}.chart-bar i{border-radius:inherit;background:var(--brand);height:100%;display:block}.chart-bar b{color:#25211f;font-size:.9rem;position:absolute;top:50%;right:12px;transform:translateY(-50%)}.kpi-report p{color:#5f5752;line-height:1.55}.kpi-report strong{color:var(--brand)}.sparkline-board{background:#fff;border:1px solid #111;border-radius:10px;align-items:end;gap:10px;height:210px;padding:16px;display:flex}.sparkline-board div{background:var(--brand);border-radius:8px 8px 0 0;flex:1;min-width:16px;position:relative}.sparkline-board span{color:#5f5752;font-size:.75rem;font-weight:900;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%)}.donut-card{place-items:center;gap:6px;padding:18px;display:grid}.donut{background:conic-gradient(var(--donut-color,var(--brand)) var(--p), #111 0);border-radius:50%;width:150px;height:150px;position:relative}.donut:after{content:"";border-radius:inherit;background:#fff;position:absolute;inset:22px}.donut-card strong{color:var(--brand);font-size:2rem}.rows{gap:10px;display:grid}.rows.compact{margin-top:12px}.row{background:#f7f3efb8;border:1px solid #ffffff94;border-radius:18px;justify-content:space-between;align-items:center;gap:14px;padding:14px;display:flex}.row strong{text-align:right}.row-actions{gap:8px;min-width:130px;display:grid}.row-actions button{width:100%}.pagination-bar{justify-content:center;align-items:center;gap:12px;margin-top:16px;display:flex}.pagination-bar span{color:#675f5a;font-size:.9rem;font-weight:900}.quick-filter-bar{flex-wrap:wrap;gap:10px;margin:-4px 0 18px;display:flex}.quick-filter-bar button{color:#39332f;background:#fffaf5c7;box-shadow:0 10px 24px #23201f14}.quick-filter-bar button.active{background:var(--brand);color:#fff}.ticket-insights{grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr);gap:18px;margin-bottom:18px;display:grid}.priority-alert-panel,.resolution-panel{overflow:hidden}.priority-alert-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.priority-alert{text-align:left;color:#25211f;min-width:0;min-height:86px;box-shadow:none;background:#fff;border:1px solid #27232114;border-radius:8px;align-content:space-between;justify-items:start;padding:14px;display:grid}.priority-alert:hover{transform:translateY(-1px)}.priority-alert span{color:#6b625c;text-transform:uppercase;letter-spacing:.06em;font-size:.82rem;font-weight:900}.priority-alert strong{font-size:2rem;line-height:1}.priority-alert.critique{background:var(--brand);color:#fff;border-color:var(--brand)}.priority-alert.haute{color:#fff;background:#111;border-color:#111}.priority-alert.normale{background:#fff;border-color:#111}.priority-alert.basse{background:#e7f6ec;border-color:#16704429}.priority-alert.critique span,.priority-alert.haute span{color:#fff}.resolution-panel .panel-head span{color:var(--brand);font-weight:900}.resolution-donut{min-height:190px}.resolution-donut .donut{width:132px;height:132px}.resolution-donut .donut:after{background:#fff}.support-dashboard-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-top:20px;display:grid}.support-panel{align-content:start;gap:12px;display:grid}.chart-bar.compact{grid-template-columns:1fr;gap:7px}.chart-bar.compact div{height:28px}.quick-form{background:#fff;border-radius:10px;grid-template-columns:1.3fr .7fr .7fr auto;align-items:center;gap:10px;margin-bottom:18px;padding:14px;display:grid;box-shadow:0 6px 16px #23201f0f}.kanban{grid-template-columns:repeat(5,minmax(260px,1fr));gap:18px;padding-bottom:10px;display:grid;overflow-x:auto}.day-card{min-height:460px;padding:18px}.day-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.day-head h2{margin:0;font-size:1.45rem}.day-head span{background:var(--brand-soft);width:38px;height:38px;color:var(--brand);border-radius:14px;place-items:center;font-weight:900;display:grid}.task-card{background:#fff;border:1px solid #27232114;border-radius:10px;gap:12px;margin-bottom:16px;padding:18px;display:grid;box-shadow:0 6px 16px #23201f0d}.task-open{text-align:left;color:#25211f;background:0 0;border-radius:0;padding:0}.task-open:hover{color:var(--brand);transform:none}.task-card strong{font-size:1.05rem;line-height:1.25;display:block}.task-card span{color:#746b65;font-size:.98rem}.inline-actions{gap:8px;display:flex}.inline-actions button{color:#111;background:#fff;border:1px solid #111;flex:1;padding:9px 10px;font-size:.84rem}button.danger,.danger{color:#fff!important;background:#bd1f2d!important}.ticket-layout{grid-template-columns:370px 1fr;align-items:start;gap:18px;display:grid}.ticket-layout.full{grid-template-columns:1fr}.ticket-number-search{grid-template-columns:220px 1fr auto;align-items:center;gap:12px;margin-bottom:18px;display:grid}.ticket-number-search label{color:#5d554f;font-weight:900}.form-panel{gap:10px;display:grid}.table-toolbar{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.table-toolbar>div{gap:8px;min-width:340px;display:flex}.filters{flex-wrap:wrap;justify-content:flex-end}.filters input,.filters select{flex:1;min-width:150px}.advanced-filters{grid-template-columns:repeat(6,minmax(130px,1fr));min-width:100%!important;display:grid!important}.ticket-list{gap:10px;max-height:70vh;padding-right:4px;display:grid;overflow:auto}.ticket-card{background:#fff;border:1px solid #2723211a;border-radius:10px;grid-template-columns:1fr auto 180px;align-items:center;gap:14px;padding:16px;display:grid;box-shadow:0 6px 16px #23201f0d}.ticket-card span,.ticket-card small{color:#746b65;margin-top:3px;display:block}.ticket-main{text-align:left;color:#25211f;background:0 0;border-radius:6px;padding:0}.ticket-main:hover{color:var(--brand);transform:none}.ticket-controls{gap:8px;display:grid}.badge{color:#fff;background:#111;border-radius:6px;padding:7px 10px;font-size:.8rem;display:inline-flex}.badge.en-attente{color:#111;background:#fff;border:1px solid #111}.badge.en-cours-de-traitement{background:var(--brand);color:#fff}.badge.resolu{color:#167044;background:#e7f6ec}.sla-pill{border-radius:999px;width:max-content;margin-top:8px;padding:6px 9px;font-size:.75rem;font-weight:900;display:inline-flex!important}.sla-pill.ok{color:#167044;background:#e7f6ec}.sla-pill.warning{color:#fff;background:#111}.sla-pill.critical{background:var(--brand);color:#fff}.settings-grid{grid-template-columns:repeat(3,1fr);gap:18px;display:grid}.settings-layout{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:18px;display:grid}.settings-section{align-content:start;gap:16px;display:grid;overflow:hidden}.settings-section-head{border-bottom:1px solid #27232114;justify-content:space-between;align-items:flex-start;gap:16px;padding-bottom:14px;display:flex}.settings-section-head.compact{border-top:1px solid #27232114;border-bottom:0;align-items:center;padding:12px 0 0}.settings-section-head h2{margin:0 0 6px;font-size:1.1rem}.settings-section-head p,.settings-note{color:#5f5752;margin:0;line-height:1.45}.settings-action-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.settings-action-list button{width:100%;box-shadow:none;background:#111}.backup-list{gap:10px;display:grid}.backup-list .done-line{justify-content:space-between;align-items:center;gap:12px;margin:0;display:flex}.backup-list .done-line small{color:#6e655f;white-space:nowrap}.settings-info-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.settings-info-grid div{background:#fff;border:1px solid #111;border-radius:8px;gap:6px;min-width:0;padding:14px;display:grid}.settings-info-grid span{color:#756c66;text-transform:uppercase;letter-spacing:.06em;font-size:.78rem;font-weight:900}.settings-info-grid strong{color:var(--brand);font-size:1.15rem}.settings-info-grid small{color:#5f5752;overflow-wrap:anywhere;line-height:1.4}.settings-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.settings-form label:first-child,.settings-form label:nth-child(2),.settings-form label:nth-child(3){grid-column:span 2}.settings-form button{grid-column:1/-1}.user-create-form{grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:18px;display:grid}.user-create-form h2{grid-column:1/-1}.permissions-grid{background:#fff;border:1px solid #111;border-radius:8px;grid-column:1/-1;grid-template-columns:repeat(3,1fr);gap:10px;padding:14px;display:grid}.permissions-grid label,.permissions-mini label{color:#5f5752;align-items:center;gap:8px;font-weight:800;display:flex}.permissions-grid input,.permissions-mini input{width:18px;height:18px;min-height:18px}.permissions-mini{grid-template-columns:repeat(2,minmax(160px,1fr));gap:8px;min-width:360px;display:grid}.audit-list{gap:10px;display:grid}.audit-row{background:#fff;border:1px solid #27232114;border-radius:8px;grid-template-columns:1fr 1.2fr 180px;align-items:center;gap:14px;padding:14px;display:grid}.audit-row span{color:#746b65;margin-top:4px;display:block}.audit-row time{color:#5f5752;font-weight:800}.yugo-settings{grid-column:span 2}.yugo-settings label{color:#5d554f;gap:8px;font-weight:800;display:grid}.export-panel{align-content:start;gap:10px;display:grid}.export-panel button{width:100%}.muted{opacity:.55}.error{color:#a01824;background:#ffe7ea;border-radius:8px;padding:12px 14px;font-weight:800}.success{color:#167044;background:#e7f6ec;border-radius:8px;padding:12px 14px;font-weight:800}.skeleton{background:#fff;border-radius:10px;padding:32px;box-shadow:0 8px 22px #23201f14}.modal-backdrop{z-index:50;background:#25211f6b;place-items:center;padding:18px;display:grid;position:fixed;inset:0}.modal{background:#fff;border-radius:12px;width:min(920px,100%);max-height:90vh;padding:30px;overflow:auto;box-shadow:0 24px 80px #0003}.confirm-modal{background:#fff;border:1px solid #2723211a;border-radius:12px;width:min(440px,100vw - 32px);padding:28px;box-shadow:0 24px 80px #0003}.confirm-modal h2{letter-spacing:-.05em;margin:0;font-size:clamp(1.6rem,5vw,2.4rem)}.confirm-modal p:not(.eyebrow){color:#5f5752;line-height:1.5}.task-modal{gap:16px;width:min(760px,100%);display:grid}.task-modal label{color:#5d554f;gap:8px;font-size:1rem;font-weight:900;display:grid}.modal-head{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px;display:flex}.modal-head h2{letter-spacing:-.05em;margin:0;font-size:clamp(2.2rem,6vw,4rem);line-height:.95}.detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.detail{background:#fff;border:1px solid #111;border-radius:8px;padding:13px}.detail span{color:#776e68;margin-bottom:5px;font-size:.82rem;display:block}.description-box{background:#fff;border:1px solid #111;border-radius:8px;margin-top:12px;padding:16px}.description-box p{color:#5f5752;margin-bottom:0}.modal-actions{flex-wrap:wrap;gap:10px;margin-top:14px;display:flex}.task-actions button{flex:1;min-width:130px}.programme-progress{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-bottom:18px;display:grid}.programme-progress>article:last-child{grid-column:1/-1}.progress-main span{color:#746b65;font-weight:800}.progress-main strong{color:var(--brand);margin:8px 0 12px;font-size:clamp(2.7rem,16vw,5.5rem);line-height:.9;display:block}.progress-main .track{width:100%}.progress-main p{color:#5f5752;line-height:1.5}.done-line{overflow-wrap:anywhere;color:#111;background:#fff;border:1px solid #111;border-radius:8px;padding:12px;line-height:1.45}.task-list-panel{margin-top:0}.task-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.task-list-card{background:#fff;border:1px solid #2723211a;border-radius:10px;grid-template-columns:1fr;align-items:stretch;gap:16px;min-width:0;padding:20px;display:grid;box-shadow:0 6px 16px #23201f0d}.task-list-card.fait{background:#edf8f0}.task-list-card.en-cours{background:#fff7df}.task-list-card .task-open{gap:7px;width:100%;display:grid}.task-date{color:var(--brand);font-size:.88rem;font-weight:900}.task-list-card strong{font-size:1.18rem;line-height:1.25}.task-list-card small{color:#6e655f;font-size:.96rem;line-height:1.4}.task-meta{gap:8px;display:grid}.task-meta b{color:#25211f}.task-meta span{color:#fff;background:#111;border-radius:6px;width:max-content;padding:7px 10px;font-weight:800}.task-status-actions{grid-template-columns:repeat(3,1fr);gap:8px;display:grid}.task-status-actions button{color:#111;background:#fff;border:1px solid #111;min-height:44px;padding:10px;font-size:max(.82rem,13px)}.note-form{grid-template-columns:1fr auto;gap:10px;margin-top:14px;display:grid}.history-list{border-top:1px solid #27232114;gap:8px;margin-top:16px;padding-top:14px;display:grid}.history-list h3{margin:0}.history-list p{background:#fff;border:1px solid #111;border-radius:8px;margin:0;padding:10px}.history-list small{color:#746b65}.toast-stack{z-index:100;pointer-events:none;gap:12px;width:min(390px,100vw - 32px);display:grid;position:fixed;bottom:22px;right:22px}.toast{pointer-events:auto;background:#fff;border:1px solid #2723211f;border-radius:10px;padding:16px 18px;animation:.24s ease-out toast-in;box-shadow:0 12px 34px #23201f29}.toast strong{letter-spacing:-.02em;margin-bottom:5px;font-size:.98rem;display:block}.toast p{color:#5f5752;margin:0;font-size:.92rem;line-height:1.4}.toast.success{border-left:5px solid #167044}.toast.success strong{color:#167044}.toast.error{border-left:5px solid #b71d2a}.toast.error strong{color:#b71d2a}@keyframes toast-in{0%{opacity:0;transform:translateY(12px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.public-yugo-page{min-height:100vh;padding:max(14px, env(safe-area-inset-top)) max(14px, env(safe-area-inset-right)) max(22px, env(safe-area-inset-bottom)) max(14px, env(safe-area-inset-left));background:var(--color-bg);color:var(--color-text);--brand:var(--color-primary);--brand-rgb:227,6,19}.public-yugo-page h1,.public-yugo-page h2,.public-topbar>a{font-family:var(--font-title)}.public-topbar{z-index:30;background:var(--color-bg);border:1px solid #1111111f;border-radius:10px;justify-content:space-between;align-items:center;max-width:1120px;margin:0 auto 18px;padding:10px 8px 10px 18px;display:flex;position:relative;box-shadow:0 12px 26px #11111114}.public-topbar>a{min-height:44px;color:var(--color-primary);letter-spacing:-.05em;align-items:center;font-size:1.35rem;font-weight:900;text-decoration:none;display:inline-flex}.public-topbar-actions{gap:8px;display:flex}.public-topbar-actions button{width:44px;min-width:44px;height:44px;color:var(--color-primary);box-shadow:none;background:#fff;border:1px solid #111;border-radius:8px;place-items:center;padding:0;font-size:1.15rem;display:grid}.public-menu-overlay{z-index:998;width:auto;min-width:0;min-height:0;box-shadow:none;cursor:default;background:#11111147;border-radius:0;padding:0;position:fixed;inset:0}.public-menu-overlay:hover{box-shadow:none;transform:none}.public-menu{top:calc(16px + env(safe-area-inset-top));right:calc(16px + env(safe-area-inset-right));z-index:999;writing-mode:horizontal-tb;background:#fff;border:1px solid #11111129;border-radius:10px;grid-template-columns:1fr;width:min(280px,100vw - 32px);padding:8px;display:grid;position:fixed;overflow:hidden;transform:none;box-shadow:0 24px 60px #1111113d}.public-menu a,.public-menu button{writing-mode:horizontal-tb;text-orientation:mixed;transform:none}.public-menu a{width:100%;min-width:0;min-height:52px;color:var(--color-text);letter-spacing:-.01em;box-shadow:none;text-align:left;white-space:normal;overflow-wrap:anywhere;background:0 0;border-radius:6px;justify-content:space-between;align-items:center;gap:12px;margin:0;padding:16px;font-size:16px;font-weight:800;line-height:1.25;text-decoration:none;display:flex}.public-menu-close{color:#fff;width:44px;min-width:44px;height:44px;min-height:44px;box-shadow:none;background:#111;border-radius:6px;justify-self:end;margin:0 0 4px;padding:0;font-size:1.35rem;line-height:1}.public-menu a+a{border-top:1px solid #11111114}.public-menu a:after{content:"›";color:var(--color-primary);flex:none;font-size:1.15rem;font-weight:900;line-height:1}.public-menu a:hover,.public-menu-close:hover{background:var(--color-primary);color:#fff;box-shadow:none;transform:none}.public-hero{border:1px solid #111;border-left:7px solid var(--color-primary);background:#fff;border-radius:12px;max-width:1120px;margin:0 auto 18px;padding:clamp(24px,5vw,52px);display:block;box-shadow:0 18px 46px #11111114}.public-kicker{background:var(--color-primary);color:#fff;letter-spacing:.1em;text-transform:uppercase;border-radius:4px;width:max-content;margin:0 0 16px;padding:8px 11px;font-size:.78rem;font-weight:900}.public-hero h1{letter-spacing:-.055em;max-width:760px;color:var(--color-text);text-wrap:balance;margin:0;font-size:clamp(2.35rem,5.6vw,4.65rem);line-height:1.02}.public-hero p:not(.public-kicker){color:#555;max-width:460px;font-size:clamp(1rem,1.7vw,1.14rem);line-height:1.55}.public-hero-card{border-radius:var(--radius-card);color:var(--color-text);background:#ffffffe6;border:1px solid #e306131f;gap:8px;padding:22px;display:grid;box-shadow:0 18px 44px #e306131f}.public-hero-card span,.public-hero-card small{color:#666;font-weight:800}.public-hero-card strong{color:var(--color-primary);letter-spacing:-.05em;overflow-wrap:anywhere;font-size:clamp(1.55rem,4vw,2.35rem);line-height:1}.public-mobile-actions{top:max(10px, env(safe-area-inset-top));z-index:12;background:var(--color-bg);border:1px solid #1111111f;border-radius:10px;grid-template-columns:repeat(2,1fr);gap:6px;max-width:700px;margin:0 auto 18px;padding:6px;display:grid;position:sticky;box-shadow:0 12px 30px #11111114}.public-mobile-actions button{min-height:44px;box-shadow:none;background:var(--color-bg);color:#555;border-radius:6px}.public-mobile-actions button.active{background:var(--color-primary);color:#fff;box-shadow:0 10px 24px #e3061338}.public-grid{grid-template-columns:minmax(0,700px) minmax(290px,380px);justify-content:center;gap:18px;max-width:1120px;margin:0 auto;display:grid}.public-accordion-stack{gap:14px;display:grid}.public-disclosure,.public-result-card{background:var(--color-bg);border:1px solid #1111111f;border-radius:12px;overflow:hidden;box-shadow:0 16px 44px #11111114}.public-disclosure-head{width:100%;color:var(--color-text);box-shadow:none;text-align:left;background:0 0;border-radius:0;justify-content:space-between;align-items:center;gap:14px;padding:20px 22px;display:flex}.public-disclosure-head:hover{box-shadow:none;transform:none}.public-disclosure-head span{gap:4px;display:grid}.public-disclosure-head b{letter-spacing:-.03em;font-size:1.2rem}.public-disclosure-head small{color:#666;font-weight:800}.public-disclosure-head i{color:var(--color-primary);background:#f1f1f1;border-radius:4px;flex:none;padding:8px 11px;font-size:.78rem;font-style:normal;font-weight:900}.public-disclosure-body{padding:0 22px 22px;display:none}.public-disclosure.open .public-disclosure-body{animation:.2s ease-out public-panel-in;display:grid}.public-form{gap:14px}.public-form h2{letter-spacing:-.05em;color:var(--color-text);margin:0;font-size:clamp(1.5rem,5vw,2rem)}.public-form label,.public-form-grid label,.public-track-form label{color:#333;gap:8px;font-weight:800;display:grid}.field-label{align-items:center;gap:4px;display:inline-flex}.field-label b{color:var(--color-primary)}.field-label.optional{color:#777}.public-form input,.public-form select,.public-form textarea,.public-track-form input{background:var(--color-bg-soft);box-shadow:none;color:var(--color-text);border:1px solid #11111129;border-radius:8px}.public-form input::placeholder,.public-form textarea::placeholder,.public-track-form input::placeholder{color:#aaa}.public-form .optional-field{color:#555;background:#fff;border-style:dashed}.public-form input[type=file]{cursor:pointer;padding:10px}.public-form input[type=file]::file-selector-button{color:#fff;min-height:34px;font:inherit;cursor:pointer;background:#111;border:0;border-radius:6px;margin-right:12px;padding:7px 12px;font-weight:800}.public-form .is-invalid{border-color:var(--color-primary);background:#fff7f8;outline-color:#e3061324}.field-error{color:var(--color-primary);font-weight:800}.public-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.public-primary-button{background:var(--color-primary);color:#fff;border-radius:8px;justify-content:center;align-items:center;gap:10px;width:100%;min-height:56px;display:inline-flex;box-shadow:0 12px 24px #e3061333}.public-spinner{border:3px solid #ffffff80;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.7s linear infinite public-spin}.public-track-form{gap:14px}.public-result-card{align-self:start;padding:22px;position:sticky;top:78px}.public-result-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;display:flex}.public-result-head .eyebrow{margin:0}.public-result-head button{color:#fff;min-height:36px;box-shadow:none;background:#111;padding:8px 11px;font-size:.78rem}.public-ticket-result{background:#fff;border:1px solid #16704433;border-radius:10px;gap:12px;padding:18px;display:grid;box-shadow:0 14px 34px #1670441a}.public-success-icon{color:#167044;background:#e7f6ec;border-radius:50%;place-items:center;width:44px;height:44px;font-size:1.35rem;font-weight:900;display:grid}.public-ticket-result>span{color:#666;text-transform:uppercase;letter-spacing:.08em;font-size:.78rem;font-weight:900}.public-ticket-result strong{letter-spacing:-.06em;color:var(--color-primary);overflow-wrap:anywhere;font-size:clamp(1.9rem,6vw,3rem);line-height:1}.public-ticket-result p,.public-empty-state p{color:#555;line-height:1.5}.public-copy,.public-download{border-radius:8px;justify-content:center;align-items:center;min-height:50px;padding:12px 16px;font-weight:900;text-decoration:none;display:inline-flex}.public-copy{color:#fff;box-shadow:none;background:#111}.public-download{background:var(--color-primary);color:#fff;box-shadow:0 16px 34px #e3061333}.public-empty-state{background:var(--color-bg-soft);border-radius:10px;gap:8px;padding:18px;display:grid}.public-footer{max-width:1120px;color:var(--color-text);border:1px solid #1111111f;border-top:3px solid var(--color-primary);background:#fff;border-radius:10px;grid-template-columns:1fr auto;gap:14px 24px;margin:24px auto 0;padding:20px 22px;display:grid;box-shadow:0 10px 26px #1111110f}.public-footer-brand{gap:4px;display:grid}.public-footer-brand a{width:max-content;color:var(--color-primary);font-family:var(--font-title);letter-spacing:-.04em;font-size:1.2rem;font-weight:900;text-decoration:none}.public-footer-brand span,.public-footer-meta span{color:#666;font-size:.9rem;font-weight:700}.public-footer-links{flex-wrap:wrap;justify-content:flex-end;gap:10px;display:flex}.public-footer-links a{min-height:38px;color:var(--color-text);background:#fff;border:1px solid #111;border-radius:6px;align-items:center;padding:9px 11px;font-size:.9rem;font-weight:800;text-decoration:none;display:inline-flex}.public-footer-links a:hover{background:var(--color-primary);color:#fff}.public-footer-meta{border-top:1px solid #11111114;grid-column:1/-1;justify-content:space-between;gap:14px;padding-top:12px;display:flex}@keyframes public-panel-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}@keyframes public-spin{to{transform:rotate(360deg)}}@media (width<=1024px){.app{grid-template-columns:1fr}.sidebar{z-index:20;border-bottom:1px solid #27232114;border-right:0;border-radius:0 0 26px 26px;gap:12px;width:100%;height:auto;margin:0;position:sticky;top:0;overflow-x:hidden;box-shadow:0 14px 36px #25211f1a}.sidebar nav{scrollbar-width:thin;scroll-snap-type:x proximity;-webkit-overflow-scrolling:touch;flex-wrap:nowrap;gap:8px;width:100%;max-width:100%;padding:6px 34px 6px 6px;display:flex;position:relative;overflow:auto hidden}.sidebar nav::-webkit-scrollbar{display:none}.sidebar nav:after{content:"›";background:var(--brand);color:#fff;pointer-events:none;border-radius:8px;flex:0 0 28px;place-items:center;width:28px;min-width:28px;margin-left:-26px;font-size:1.25rem;font-weight:900;display:grid;position:sticky;right:0;box-shadow:-8px 0 14px #ffffffe6}.sidebar nav button{white-space:nowrap;scroll-snap-align:start;flex:none;min-width:164px}.nav-scroll-hint{margin:-6px 0 0 4px;display:block}.brand{justify-content:space-between}.session-box{display:none}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid,.ticket-layout,.settings-grid,.settings-layout,.ticket-insights{grid-template-columns:1fr}.support-dashboard-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.user-create-form{grid-template-columns:1fr}.permissions-grid{grid-template-columns:1fr 1fr}.audit-row,.ticket-number-search,.kpi-workbench,.programme-progress{grid-template-columns:1fr}.task-list{grid-template-columns:repeat(2,minmax(0,1fr))}.kanban{grid-template-columns:repeat(5,260px)}.public-hero,.public-grid{grid-template-columns:1fr}.public-result-card{position:static}.public-footer{grid-template-columns:1fr}.public-footer-links{justify-content:flex-start}.public-footer-meta{flex-direction:column}}@media (width<=639px){html{font-size:16px}body{background:#fff}button{min-height:44px;padding:11px 15px;font-size:.95rem}input,select,textarea{border-radius:18px;min-height:52px;font-size:17px}.login-page{padding:max(16px, env(safe-area-inset-top)) 16px max(16px, env(safe-area-inset-bottom));grid-template-columns:1fr}.hero-panel{min-height:42vh;padding:28px 20px}.hero-panel h1{font-size:clamp(2.25rem,13vw,4rem)}.login-card{padding:22px}.public-yugo-page{padding:max(10px, env(safe-area-inset-top)) max(10px, env(safe-area-inset-right)) max(18px, env(safe-area-inset-bottom)) max(10px, env(safe-area-inset-left));background:var(--color-bg)}.public-topbar{margin-bottom:10px;padding:7px 8px 7px 12px}.public-topbar>a{width:auto;height:40px}.public-menu{top:calc(12px + env(safe-area-inset-top));right:calc(12px + env(safe-area-inset-right));border-radius:8px;width:min(280px,100vw - 24px);max-width:calc(100vw - 24px);padding:8px}.public-menu a{min-height:52px;padding:16px;font-size:16px}.public-menu-close{min-height:44px;padding:0;font-size:1.35rem}.public-hero{border-radius:34px;gap:16px;margin-bottom:12px;padding:24px 20px 22px}.public-kicker{margin-bottom:14px;font-size:.7rem}.public-hero h1{letter-spacing:-.055em;font-size:clamp(2.25rem,11vw,3.35rem);line-height:1.04}.public-hero p:not(.public-kicker){margin-bottom:0;font-size:1rem}.public-hero-card{border-radius:26px;padding:18px}.public-mobile-actions{margin-bottom:12px;top:6px}.public-mobile-actions button{min-height:38px;padding:8px 10px;font-size:.88rem}.public-grid,.public-accordion-stack{gap:12px}.public-disclosure,.public-result-card{border-radius:30px}.public-disclosure-head{padding:18px}.public-disclosure-head b{font-size:1.08rem}.public-disclosure-head i{font-size:.72rem}.public-disclosure-body{padding:0 18px 18px}.public-result-card{max-height:92px;padding:18px;transition:max-height .24s;overflow:hidden}.public-result-card.open{max-height:720px}.public-result-head{margin-bottom:10px}.public-ticket-result strong{font-size:clamp(2rem,13vw,3.2rem)}.public-primary-button,.public-download{min-height:54px}.public-form-grid{grid-template-columns:1fr}.public-footer{margin-top:14px;padding:20px}.public-footer-links{grid-template-columns:1fr;width:100%;display:grid}.public-footer-links a,.public-footer-links span{justify-content:center}.hero-grid,.quick-form{grid-template-columns:1fr}.workspace{width:100%;max-width:100%;padding:16px 16px calc(18px + env(safe-area-inset-bottom));padding-inline:16px}.page-header h1{letter-spacing:normal;font-size:clamp(1.4rem,6vw,2rem)}.page-header p:not(.eyebrow){margin:8px 0 0;padding:6px 9px;font-size:.78rem;line-height:1.4}.eyebrow{margin:0 0 5px;font-size:.74rem}.page-header{border-radius:10px;flex-direction:column;align-items:stretch;gap:12px;margin-bottom:16px;padding:18px}.page-header .top-add-task{display:none}.task-list-panel .table-toolbar button{width:100%}.sidebar{z-index:10;padding:calc(8px + env(safe-area-inset-top)) 16px 8px;background:#fff;gap:8px;position:sticky;top:0}.brand{justify-content:flex-start}.brand span{display:block}.brand strong{font-size:.9rem}.brand span{font-size:.75rem}.logo-mark{border-radius:14px;width:40px;height:40px}.company-switch{grid-template-columns:1fr 1fr;gap:6px;width:100%;height:40px;padding:4px}.company-switch button{height:32px;min-height:32px;padding:6px 10px;font-size:.9rem}.sidebar nav{margin:0;padding:5px 34px 5px 5px;scroll-padding-inline:16px;-webkit-mask-image:none;mask-image:none}.sidebar nav button{grid-template-columns:32px minmax(0,1fr);gap:8px;min-width:158px;height:auto;min-height:52px;padding:8px;font-size:.9rem}.sidebar nav .nav-icon{border-radius:10px;width:32px;height:32px;font-size:.9rem}.sidebar nav .nav-copy b{font-size:.9rem}.sidebar nav .nav-copy small{font-size:.68rem}.sidebar nav button.active:before{display:none}.header-action{justify-content:flex-start}.header-action button{min-height:40px;padding:9px 13px}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:16px}.metric-grid>.metric:last-child:nth-child(odd){grid-column:1/-1}.metric{border-radius:24px;padding:14px 16px}.metric span{font-size:.85rem}.metric strong{margin:7px 0;font-size:clamp(1.6rem,7vw,2.2rem)}.metric small{font-size:.8rem}.dashboard-grid,.kpi-workbench,.programme-progress,.settings-grid{gap:16px}.support-dashboard-grid{grid-template-columns:1fr;gap:16px}.priority-alert-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.priority-alert{min-height:78px}.dashboard-grid,.kpi-workbench{margin-bottom:16px}.panel{padding:16px}.settings-action-list,.settings-info-grid,.settings-form{grid-template-columns:1fr}.settings-form label:first-child,.settings-form label:nth-child(2),.settings-form label:nth-child(3){grid-column:auto}.settings-section-head{flex-direction:column;align-items:stretch}.backup-list .done-line{display:grid}.panel h2,.day-card h2{margin-bottom:12px}.ticket-card{grid-template-columns:1fr;gap:10px;padding:16px}.ticket-card strong{font-size:1.15rem}.ticket-card span,.ticket-card small{font-size:1rem}.ticket-list{max-height:none}.table-toolbar,.panel-head{flex-direction:column;align-items:stretch}.table-toolbar>div{flex-direction:column;min-width:0}.advanced-filters{grid-template-columns:1fr!important}.permissions-grid,.permissions-mini{grid-template-columns:1fr;min-width:0}.chart-bar{grid-template-columns:1fr;gap:6px}.chart-bar span{font-size:1.02rem}.sparkline-board{height:180px;overflow-x:auto}.sparkline-board div{min-width:34px}.detail-grid{grid-template-columns:1fr}.modal-backdrop{align-items:end;padding:0}.modal{width:100%;max-height:94vh;padding:26px 20px calc(30px + env(safe-area-inset-bottom));border-radius:12px 12px 0 0}.modal-head{margin-bottom:10px}.modal-head h2{font-size:clamp(2.1rem,11vw,3.8rem)}.note-form{grid-template-columns:1fr}.yugo-settings{grid-column:auto}.kanban{grid-template-columns:1fr;gap:18px;display:grid;overflow:visible}.day-card{border-radius:30px;min-height:auto;padding:20px}.day-head h2{font-size:1.65rem}.task-card{border-radius:28px;gap:14px;padding:22px}.task-card strong{font-size:1.28rem}.task-card span{font-size:1.08rem}.inline-actions{flex-direction:column}.inline-actions button{min-height:48px;font-size:1rem}.programme-progress{grid-template-columns:1fr}.programme-progress>article:last-child{grid-column:auto}.task-list{grid-template-columns:1fr}.task-list-card{border-radius:10px;gap:14px;padding:20px}.task-list-card strong{font-size:1.3rem}.task-list-card small{font-size:1.08rem}.task-status-actions{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.task-status-actions button{min-height:50px;font-size:1rem}td,th{white-space:nowrap}.toast-stack{left:16px;right:16px;bottom:calc(16px + env(safe-area-inset-bottom));width:auto}}@media (width<=339px){.task-status-actions{grid-template-columns:1fr}}